Guides

Carrier refund guides

Everything carriers owe shippers and how to collect it — no fluff, current for 2026.

How to get a UPS refund for a late delivery

The service guarantee, the 15-day window, and the exact filing process.

How to claim the FedEx money-back guarantee

What qualifies, what voids it, and both filing routes.

Six refunds hiding in your carrier invoice

Late deliveries, duplicates, phantom labels, and the surcharges you should be disputing.